My portfolio AI/ Journey mapping/ B2B Platforms/ Information architecture/ Process & Documentation/ Client Pitches The FA/ EPAM/ TH_NK/ Cheil/ Sainsbury’s/ TESCO/ AKQA TH_NK, LV= Tim Penton 11/08/2025 TH_NK, LV= Tim Penton 11/08/2025 Turning Routine Queries into Self-Serve Success Exploring how conversational AI could ease call centre pressure and give LV= staff more time to focus on what matters. Read More
TH_NK, LV= Tim Penton 11/08/2025 TH_NK, LV= Tim Penton 11/08/2025 Turning Routine Queries into Self-Serve Success Exploring how conversational AI could ease call centre pressure and give LV= staff more time to focus on what matters. Read More
