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Tim Penton | UX Designer
Portfolio
About
Contact
Tim Penton | UX Designer
Portfolio
About
Contact
Portfolio
About
Contact

My portfolio

AI/ Journey mapping/ B2B Platforms/ Information architecture/ Process & Documentation/ Client Pitches

The FA/ EPAM/ TH_NK/ Cheil/ Sainsbury’s/ TESCO/ AKQA

Turning Routine Queries into Self-Serve Success
TH_NK, LV= Tim Penton 11/08/2025 TH_NK, LV= Tim Penton 11/08/2025

Turning Routine Queries into Self-Serve Success

Exploring how conversational AI could ease call centre pressure and give LV= staff more time to focus on what matters.

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Counter Terrorism Police (CTP) Website audit
TH_NK, Counter Terrorism Police Tim Penton 11/08/2025 TH_NK, Counter Terrorism Police Tim Penton 11/08/2025

Counter Terrorism Police (CTP) Website audit

Exploring how conversational AI could ease call centre pressure and give LV= staff more time to focus on what matters.

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Knight Franks Occupier platform
TH_NK, Knight Frank Tim Penton 10/08/2025 TH_NK, Knight Frank Tim Penton 10/08/2025

Knight Franks Occupier platform

Designing Knight Frank’s first flexible office platform from vision, to sprints, to launch.

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VUE – Dynamic Pricing
TH_NK, VUE Tim Penton 01/08/2025 TH_NK, VUE Tim Penton 01/08/2025

VUE – Dynamic Pricing

Exploring new pricing strategies to move customers from on-the-day purchases to online advance bookings.

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Tim Penton

Lead UX | Service Designer
Download my CV

tim@timpenton.com