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Tim Penton | UX Designer
Portfolio
About
Contact
Tim Penton | UX Designer
Portfolio
About
Contact
Portfolio
About
Contact

My portfolio

AI/ Journey mapping/ B2B Platforms/ Information architecture/ Process & Documentation/ Client Pitches

The FA/ EPAM/ TH_NK/ Cheil/ Sainsbury’s/ TESCO/ AKQA

Credit Suisse to UBS Trade Migration (Concept Pitch)
EPAM, UBS Tim Penton 19/08/2025 EPAM, UBS Tim Penton 19/08/2025

Credit Suisse to UBS Trade Migration (Concept Pitch)

A future-facing AI concept for UBS, tracking share migration through an intuitive portal designed to provoke conversation and position EPAM as a strategic partner.

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AiWare - Reducing bias in resourcing
EPAM Tim Penton 18/08/2025 EPAM Tim Penton 18/08/2025

AiWare - Reducing bias in resourcing

AI tool to reduce bias, highlighting people for their whole selves, unlocking more opportunity and flexibility.

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Royal Mail Help Assistant Pitch
Royal Mail, EPAM Tim Penton 18/08/2025 Royal Mail, EPAM Tim Penton 18/08/2025

Royal Mail Help Assistant Pitch

Exploring how AI and chat could streamline Help & Support on Royal Mail’s site. Offering timely, in-journey assistance.

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Al Ain Mobile App
EPAM, ALAIN Tim Penton 15/08/2025 EPAM, ALAIN Tim Penton 15/08/2025

Al Ain Mobile App

AI-enhanced water delivery experience for Al Ain, helping users plan around heatwaves, events, and changing needs.

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BT Wholesale, Message Now Chatbot
EPAM, BT Tim Penton 14/08/2025 EPAM, BT Tim Penton 14/08/2025

BT Wholesale, Message Now Chatbot

AI-powered chatbot for BT Wholesale, designed to deflect common queries and support users contextually. Reducing pressure on service teams and streamlining self-serve journeys.

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Turning Routine Queries into Self-Serve Success
TH_NK, LV= Tim Penton 11/08/2025 TH_NK, LV= Tim Penton 11/08/2025

Turning Routine Queries into Self-Serve Success

Exploring how conversational AI could ease call centre pressure and give LV= staff more time to focus on what matters.

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Tim Penton

Lead UX | Service Designer
Download my CV

tim@timpenton.com